If you have any questions about using your water filter, we recommend that you prioritize the information on the troubleshooting page to see if you can resolve the issue. If it doesn't work, you can email our customer service team for assistance.
Email: Support@vonwater.com
What's App: +1 213 275 8557 Mon–Fri, 9 am–7 pm (PST)
Submit a claim
Please fill out the form below to submit your claim. We'll review it and get back to you within 24-48 hours.